Here's the last paragraph. Pls copy it to your letter.
Under
the circumstances, I would like a full refund of the price I paid for the vase,
$79.95. I am willing to return to your store personally with the vase for this
purpose. I look forward to an explanation and reply from you. I can be
contacted at 98917787 if you have any queries.
Yours
faithfully
Emily
Emily
Lee
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